Help / FAQ

We started off as a group of DJ’s and Musicians who had a core love for all things Vinyl. Our vast combined collection of rare hard to find vinyls became a thing of passion, and as a result in 2009 Vinyl Records Hub was born. With shops in Europe, USA, and Asia, we decided to combine our resources to offer our wide range of vinyl on a digital platform – and thus www.vinylrecordshub.com was born.

Depending on the vinyl you choose to buy, we ship from all our locations worldwide, depending on where the vinyl is stocked.

We ship to every country around the world!!!

We love all our vinyl customers, and so if you legitimately have an issue / problem with the product, and can provide proof ie. video / pictures, we will absolutely be happy to take a look at the matter and issue you a replacement asap.

We check for your orders around the clock, and usually within 48hours we will pick, pack, and securely delivery your product to you asap. Usually you will have your product within days if not a week, provided there is no problems with the shipping companies.

To ensure full transparency, we ship ALL orders with full track and trace services, to ensure you can track and watch the progress of your parcel from dispatch to delivery, with full traceability. Ensuring all parties are happy and satisfied, as well as kept up to date along the way.

We offer Paypal payment gateway options to all our customers.

Please email us at info(at)vinylrecordshub.com and we will ensure to reply within 24 to 48 hours. Or alternatively contact us using our Contact Form here.